Hi all - I am on my second 3520 Laptop (first one purchsed in November 2012, returned last week) and the same problem is happening. This is that after every Windows Update I am unable to connect to the Internet. Wi-Fi checks out and used by other PC's in the house, I thought I'd cured it recently by being able to go in and sign into Mcafee (22/1) then an update on 23/1 and BAM! No Internet, no way can I get into McAfee to sign in, and the only options are restore to 21/1 (did that still no joy) or back to Factory (23/12/12) and re-install Office 2010 AGAIN! I have spent over £10 in calling the Dell Premium line, I have emailed the Support Director who arranged the laptop swap and still have this problem. I have posted it on Windows 8 forums, other forums I can find, Googled 'No Internet after Windows8 updates' 'till the cows come home, have gone back to Factory about 10 times over the 2 machines, tried to create Restore points myself but they disappear after the updates, all very frustrating. I 'could' get a refund but this is the 6th Dell machine we've had and I like the support. This machine, like 2 others (1 on Vista about to be upgraded to Win7 the other just upgraded) this new one will be used in a church based Debt Advice charity so eventually will be in a cupboard and used every Wednesday by an admin volunteer. It will be a terrible pain to have this trouble as she's not that young nor a PC expert so I need a seamless, invisible solution that will work without a hitch like all updates in XP, Vista and Win7.
Any ideas welcome!
Thanks
Steve Smith
(STESMI)