Hi Aldenisawsome,
I suggest you to check in BIOS if the wireless device is enabled or disabled.
- To enter the BIOS screen, Switch on the computer, tap F2 at dell logo to enter BIOS screen.
- Select the option “Wireless”. Check if the Wireless device is “Enabled or Disabled”.
- If it is “Disabled “please “Enable” it by following the instructions at the bottom of the page.
- Press F10 to make changes.
- Restart the system to save the changes
- Check in device manager if the WLAN is detected.
If the wireless card is enabled in BIOS, please check in device manager if the WLAN card is detected in device manager.
Procedure to navigate to device manager:
- Click “Start”.
- Type “Device Manager” in the search box.
- Select “Device Manager “in the list.
- Click the “Network Adapters”.
If there are any alerts, install the right WLAN Network card drivers from the Resource Dvd which was shipped along with the computer.
Please post the results.