Re: Ethernet jack/connection problem?

Hi Famous Jon,

You may check with a different Ethernet cable if available.

Update BIOS on the computer using the link below:

http://dell.to/12pkIIL

• During BIOS update verify that the computer is connected to an AC Adapter.
• Disconnect any third party peripherals connected to the computer before performing BIOS update.
• Do not turn off the computer during the BIOS update.
• Do not restart the computer during the BIOS update.
• Ensure battery charge is more than 30% during BIOS update.

Note: Plug your computer to a good, working wall jack before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.

Let us know how it goes.