Hi saifiram,
Please elaborate the issue with the bluetooth and the Operating system installed on your computer. If you are facing any issues with bluetooth, you can uninstall and re-install the drivers by following the steps below:
- Click on “Start” and right click on “Computer”.
- Click on “Manage”.
- Click on “Device Manager”.
- Under “Network adapters”/ "Other devices", you will find the wireless/bluetooth driver listed.
- Right click on it and click on “uninstall”. (Check and make a note of the driver installed on your system and re-install the driver from the below steps accordingly).
- Check the box to delete the software.
- Restart your system and click on the link: http://dell.to/QjjZDA
- Enter the Service Tag of your system and select the operating system.
- You will find the wireless/bluetooth driver under “Network”.
- Click on the wireless/bluetooth driver depending on the video card your system has. (Install the same wireless/bluetooth driver which you uninstalled from “Device Manager”.
- Click on “Download File”.
- Select “For Single File Download via Browser”.
- Click on “Download Now”.
- Save the driver on your desktop.
- Once the driver is saved on desktop, right click on it and select “Run as administrator”.
- Install the wireless/bluetooth driver by following the on screen instructions.
- Restart your computer.
Please share the findings.