dj1991,
Did the adapter ever connect?
When you installed the operating system, did you install the Desktop/Notebook system software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Desktop/Notebook system software and the chipset drivers and follow the list.
Places to look to see if your Connection is enabled
Did you install a virus program or using the virus program that came with Windows 8?
Rick