Hi YanishD
Good Day!
Am sorry for all the trouble experienced. First, we can run some test with the system. Run the 32-bit system diagnostics to isolate any Hardware failure. Just restart the system and tap F12 on dell logo and run the test. Let me know of the results once done with the test. And also, when did the issue started? Is there any other devices connected to the same network?
Thanks and Regards,
DELL_Andrew F.
Social Media and Community Professional