The notebook is a XPS2.
The OS is XP sp3.
When I click, double-click or right-click on the yellow icon in the sys-tray there is disk activity but nothing else happens.
When I open Intel Proset from the Start menu I can ask it to search for WiFi connections but it doesn't find any, as shown by the screencap below. My WiFi network is up and running and I have other WiFi devices connected to it.
I am unable to close the Intel Proset screen in any normal way, only with Task Manager ending the unresponsive program.
I believe that the 'right' icon in the sys-tray for proper WiFi service is the blue and white one, not the yellow one.
The literature distributed with my Motorola 3347 modem says this:
"Note: If the window displays a message that it cannot configure the wireless network, it is most likely because some other application in your computer is managing your wireless connections. You will have to open that application. Most wireless applications on a Windows PC will also have an icon in the system tray. If you have trouble, call technical support for your computer manufacturer."
After verifying that my Wifi network is working properly, my ISP technical support witl not help me any further. I am informed that it is a Dell issue as the note above states.
