Hi Jui01,
You may try to update the driver for the ‘Other Device’. You may follow the steps below:
- Go to ‘Device Manager’
- Right click ‘Other Devices’
- Click ‘Update Drivers’
- Click ‘Search Automatically for Updated Driver Software’
Please ensure that there are no external peripherals are connected to the system.
Keep me posted with the findings. I will be glad to assist further.