Hi i have Dell inspiron 15r 5520 with win8 64 bit,,but i decided to do a clean install to win 7 ultimate 64 bit,,because i didnt like much window 8..after i do a clean install i downloaded all driver from dell website & install it and all driver is installed accept for network controller & now i cant connect to internet..when i check device manager it say :
The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
To find a driver for this device, click Update Driver.
i try to install the driver but it keep saying failed to install.
here i have included all information you need to know:
my service tag:BG73GS1
screen shot for device manager:
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Hardware id:
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And here are the screen shot of how it fail to install:
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Here are The Log:
[05/27/13 16:12:48] Update Package Execution Started
[05/27/13 16:12:48] Original command line: "C:\Users\Nezz\Downloads\dell driver\network\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04.EXE"
[05/27/13 16:12:48] DUP Framework EXE Version: 3.0.93.1
[05/27/13 16:12:48] DUP Release: G9X9GX00-00
[05/27/13 16:12:48] Intializing framework...
[05/27/13 16:12:48] logo.png
[05/27/13 16:12:50] User Command: attended
[05/27/13 16:12:50] DUP Capabilities Value: 39845887 (0x25FFFFF)
[05/27/13 16:12:50] DUP Vendor Software Version: WLAN_10.0.0.59 /BT_7.4.0.140
[05/27/13 16:12:50] Local System/Model Compatible with this Package? Yes
[05/27/13 16:12:50] Local System OS Version: 6.1.0.0
[05/27/13 16:12:50] OS Compatible with this Package? Yes
[05/27/13 16:12:50] Local System OS Language: EN
[05/27/13 16:12:50] Language Compatible with this Package? Yes
[05/27/13 16:12:57] Identified Behavior : attended
[05/27/13 16:12:57] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUPCBF9.tmp
[05/27/13 16:12:57] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUPCBF9.tmp"
[05/27/13 16:12:57] Path : C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04
[05/27/13 16:12:57] Identified Behavior : attended
[05/27/13 16:13:41] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUPCBF9.tmp
[05/27/13 16:13:41]
--- Start of Vendor Software Log ---
[05/27/13 16:13:41] ASCII payload log file detected.
[05/27/13 16:13:41] [2013-5-27 16:12:57] Setup start up.
[2013-5-27 16:12:57] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUPCBF9.tmp"]
[05/27/13 16:13:41]
--- End of Vendor Software Log ---
[05/27/13 16:13:41] Vendor Software Return Code: 7
[05/27/13 16:13:42] logo.png
[05/27/13 16:13:42] Name of Exit Code: ERROR
[05/27/13 16:13:42] Exit Code set to: 1 (0x1)
[05/27/13 16:13:42] Result: FAILURE
[05/27/13 16:13:48] Name of Exit Code: ERROR
[05/27/13 16:13:48] Execution terminated at date-time 05/27/13 16:13:48
[05/27/13 16:13:48] ######
[05/27/13 17:47:39] Update Package Execution Started
[05/27/13 17:47:39] Original command line: "C:\Users\Nezz\Downloads\dell driver\network\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04.EXE"
[05/27/13 17:47:39] DUP Framework EXE Version: 3.0.93.1
[05/27/13 17:47:39] DUP Release: G9X9GX00-00
[05/27/13 17:47:39] Intializing framework...
[05/27/13 17:47:42] logo.png
[05/27/13 17:48:03] User Command: attended
[05/27/13 17:48:03] DUP Capabilities Value: 39845887 (0x25FFFFF)
[05/27/13 17:48:03] DUP Vendor Software Version: WLAN_10.0.0.59 /BT_7.4.0.140
[05/27/13 17:48:03] Local System/Model Compatible with this Package? Yes
[05/27/13 17:48:03] Local System OS Version: 6.1.1.0
[05/27/13 17:48:03] OS Compatible with this Package? Yes
[05/27/13 17:48:03] Local System OS Language: EN
[05/27/13 17:48:03] Language Compatible with this Package? Yes
[05/27/13 17:48:06] Identified Behavior : attended
[05/27/13 17:48:06] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP7889.tmp
[05/27/13 17:48:06] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP7889.tmp"
[05/27/13 17:48:06] Path : C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04
[05/27/13 17:48:06] Identified Behavior : attended
[05/27/13 17:48:46] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP7889.tmp
[05/27/13 17:48:46]
--- Start of Vendor Software Log ---
[05/27/13 17:48:46] ASCII payload log file detected.
[05/27/13 17:48:46] [2013-5-27 17:48:06] Setup start up.
[2013-5-27 17:48:06] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP7889.tmp"]
[05/27/13 17:48:46]
--- End of Vendor Software Log ---
[05/27/13 17:48:46] Vendor Software Return Code: 7
[05/27/13 17:48:47] logo.png
[05/27/13 17:48:47] Name of Exit Code: ERROR
[05/27/13 17:48:47] Exit Code set to: 1 (0x1)
[05/27/13 17:48:47] Result: FAILURE
[05/27/13 17:49:02] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04.txt
[05/27/13 17:49:20] Name of Exit Code: ERROR
[05/27/13 17:49:20] Execution terminated at date-time 05/27/13 17:49:20
[05/27/13 17:49:20] ######
[05/27/13 18:04:41] Update Package Execution Started
[05/27/13 18:04:41] Original command line: "C:\Users\Nezz\Downloads\dell driver\network\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04.EXE"
[05/27/13 18:04:41] DUP Framework EXE Version: 3.0.93.1
[05/27/13 18:04:41] DUP Release: G9X9GX00-00
[05/27/13 18:04:41] Intializing framework...
[05/27/13 18:04:45] logo.png
[05/27/13 18:04:49] User Command: attended
[05/27/13 18:04:49] DUP Capabilities Value: 39845887 (0x25FFFFF)
[05/27/13 18:04:49] DUP Vendor Software Version: WLAN_10.0.0.59 /BT_7.4.0.140
[05/27/13 18:04:49] Local System/Model Compatible with this Package? Yes
[05/27/13 18:04:49] Local System OS Version: 6.1.1.0
[05/27/13 18:04:49] OS Compatible with this Package? Yes
[05/27/13 18:04:49] Local System OS Language: EN
[05/27/13 18:04:49] Language Compatible with this Package? Yes
[05/27/13 18:04:51] Identified Behavior : attended
[05/27/13 18:04:51] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP47A9.tmp
[05/27/13 18:04:51] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP47A9.tmp"
[05/27/13 18:04:51] Path : C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04
[05/27/13 18:04:51] Identified Behavior : attended
[05/27/13 18:05:34] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP47A9.tmp
[05/27/13 18:05:34]
--- Start of Vendor Software Log ---
[05/27/13 18:05:34] ASCII payload log file detected.
[05/27/13 18:05:34] [2013-5-27 18:04:51] Setup start up.
[2013-5-27 18:04:51] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP47A9.tmp"]
[05/27/13 18:05:34]
--- End of Vendor Software Log ---
[05/27/13 18:05:34] Vendor Software Return Code: 7
[05/27/13 18:05:34] logo.png
[05/27/13 18:05:34] Name of Exit Code: ERROR
[05/27/13 18:05:34] Exit Code set to: 1 (0x1)
[05/27/13 18:05:34] Result: FAILURE
[05/27/13 18:05:37] Name of Exit Code: ERROR
[05/27/13 18:05:37] Execution terminated at date-time 05/27/13 18:05:37
[05/27/13 18:05:37] ######
[05/27/13 22:41:47] Update Package Execution Started
[05/27/13 22:41:47] Original command line: "C:\Users\Nezz\Downloads\dell driver\network\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04.EXE"
[05/27/13 22:41:47] DUP Framework EXE Version: 3.0.93.1
[05/27/13 22:41:47] DUP Release: G9X9GX00-00
[05/27/13 22:41:47] Intializing framework...
[05/27/13 22:41:47] logo.png
[05/27/13 22:41:54] User Command: attended
[05/27/13 22:41:54] DUP Capabilities Value: 39845887 (0x25FFFFF)
[05/27/13 22:41:54] DUP Vendor Software Version: WLAN_10.0.0.59 /BT_7.4.0.140
[05/27/13 22:41:54] Local System/Model Compatible with this Package? Yes
[05/27/13 22:41:54] Local System OS Version: 6.1.1.0
[05/27/13 22:41:54] OS Compatible with this Package? Yes
[05/27/13 22:41:54] Local System OS Language: EN
[05/27/13 22:41:54] Language Compatible with this Package? Yes
[05/27/13 22:41:56] Identified Behavior : attended
[05/27/13 22:41:56] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP6BF0.tmp
[05/27/13 22:41:56] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP6BF0.tmp"
[05/27/13 22:41:56] Path : C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04
[05/27/13 22:41:56] Identified Behavior : attended
[05/27/13 22:42:38] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP6BF0.tmp
[05/27/13 22:42:38]
--- Start of Vendor Software Log ---
[05/27/13 22:42:38] ASCII payload log file detected.
[05/27/13 22:42:38] [2013-5-27 22:41:56] Setup start up.
[2013-5-27 22:41:56] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04\DUP6BF0.tmp"]
[05/27/13 22:42:38]
--- End of Vendor Software Log ---
[05/27/13 22:42:38] Vendor Software Return Code: 7
[05/27/13 22:42:38] logo.png
[05/27/13 22:42:38] Name of Exit Code: ERROR
[05/27/13 22:42:38] Exit Code set to: 1 (0x1)
[05/27/13 22:42:38] Result: FAILURE
[05/27/13 22:43:42] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04.txt
PLEASE HELP ME!!
