Hello!
I have a smiliar problem as many others when my wireless all of a sudden stoped working.
In my networks connection it says that it is not connected even thought i try to disable and then enable the device nothing changes.
I have used some tips from other threads and have for example unchecked the save battery option of turning of the device in device manager, restarted the computer but its still not working.
Its a inspiron 15 3520 and its running in desktop mode
The repair option that my computer gives me is obviousely not working and here is what the network diagnose says:
PrintWindows Network Diagnostics Publisher details
Issues found
Wireless capability is turned offWireless capability is turned off Not fixed Not Fixed
Turn on wireless capability Completed
Issues found Detection details
6 Wireless capability is turned off Not fixed Not Fixed
Turn on wireless capability Completed
Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer.
InformationalNetwork Diagnostics Log
File Name: 4111C0EE-A59D-463C-A54D-73014DE0F5D5.Repair.1.etl
Detection details Expand
InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Wi-Fi driver information:
Description . . . . . . . . . . : Dell Wireless 1703 802.11b/g/n (2.4GHz)
Manufacturer . . . . . . . . . : Qualcomm Atheros Communications Inc.
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 3.0.0.130
Inf File Name . . . . . . . . . : C:\Windows\INF\netathrx.inf
Inf File Date . . . . . . . . . : Wednesday, July 25, 2012 8:37:08 PM
Section Name . . . . . . . . . : ATHR_DEV_OS61_3119d.ndi
Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0032&subsys_02091028
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: c8722f0d-6b3e-4973-844c-411845217eb7
Interface name: Dell Wireless 1703 802.11b/g/n (2.4GHz)
Interface type: Native WiFi
Connection incident diagnosed
List of visible access point(s): 0 item(s) total, 0 item(s) displayed
Connection History
Information for Auto Configuration ID 1
List of visible networks: 0 item(s) total, 0 item(s) displayed
List of preferred networks: 0 item(s)
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: c8722f0d-6b3e-4973-844c-411845217eb7
Interface name: Dell Wireless 1703 802.11b/g/n (2.4GHz)
Interface type: Native WiFi
Result of diagnosis: Problem found
Root cause:
Wireless capability is turned off
Detailed root cause:
Radio is off (HW switch)
Repair option:
Turn on wireless capability
Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer.