Hi asr12,
I would suggest you to uninstall the wireless and Bluetooth drivers and reinstall them. You may follow the steps below:
- Press ‘Windows’ key + R on ‘Desktop’ screen
- Type ‘devmgmt.msc’ in run box and press ‘Enter’
- Click > sign next to ’Mice and Other pointing Device’
- Right click the entry listed under ‘Mice and Other pointing Device’ and click ‘Uninstall’
- Click ‘Yes’ on the security warning
- Click > sign next to ‘Network Adapters’
- Right click on wireless card option and click ‘Uninstall’.
To reinstall the drivers, you may refer to the links below:
- Touchpad: http://dell.to/12g6xVj
- Wireless: http://dell.to/ZZtBHb
Click ‘Download File’ and follow the on screen instructions. Restart the system after re-installing the drivers.
Hope this helps. Please reply with the findings.