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Re: Inspiron 1720 Wireless connects but cannot access Internet

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Hi LDesiano,

I appreciate your efforts to fix the wireless Internet connection issue. This could happen if the security password of the network is incorrectly entered. I suggest you to connect to the wireless network by reentering the security key.

You may use the following commands to release and renew the IP address:

1. Click on “Start”, “Programs\Accessories” and right click on “Command Prompt”, select "Run as Administrator" to open a command prompt.
2. Type ipconfig /release (there is a space between ipconfig and /).
3. Type ipconfig /renew.
4. This will renew the IP address.

If the above commands fail, then the TCP/IP stack needs to repaired by following the steps provided below:

1. Click on “Start”, “Programs\Accessories” and right click on “Command Prompt”, select "Run as Administrator" to open a command prompt.
2. Reset WINSOCK entries to installation defaults (without quotes): “netsh winsock reset catalog”
3. Reset IPv4 TCP/IP stack to installation defaults (without quotes): “netsh int ipv4 reset reset.log”
4. Reset IPv6 TCP/IP stack to installation defaults (without quotes):”netsh int ipv6 reset reset.log”
5. Reboot the computer.

Please let me know if you need further assistance.


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