Hi AlexG Inglewood,
Please try using the key combination Fn+F2 button on the laptop to activate the wireless network switch.
If you are not able to activate the wireless switch by the key combination Fn+ F2 the please provide me the system model, to help you in providing the steps to activate the wireless switch.
Please check in safe mode with networking if you are able to go online.
To check in safe mode with networking follow the below steps:
- Restart the computer.
- Keep tapping F8 on the Dell Logo Screen.
- Once the computer enters Advanced Boot Option, select Safe Mode with Networking.
- Press Enter.
Check if the computer is able to go online wirelessly in safe mode with networking.
If you are able to go online using the wireless network in safe mode with networking reboot the computer normally and run MS fixit. Use the below link
Link: http://bit.ly/HPsyBy
Click the link above and select Run now.
If you are unable to go online in Safe mode with networking, try Power cycling the modem by removing the Ethernet cable from the modem. Reconnect the Ethernet cable and check the internet connection.
Check in Device Manager if Wireless card is detected under Network Adapters.
Procedure to navigate to device manager:
- Click “start”.
- Type “Device Manager” in the search box.
- Select “Device Manager “in the list.
- Double click the “Network Adapters”.
Please post the results.