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Re: DeLL INSPIRON 15z (touch)

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Hi mikeNL99,

I would suggest that you refresh the drivers for the wireless card on the system to check for issue resolution. Please follow the steps mentioned below to refresh the drivers.

  1. Open ‘Device Manager’ by clicking the Start button  . In the search box, type ‘Device Manager’, and then, in the list of results, click ‘Device Manager’.
  2. When the device manager pops up, in the list please check for ‘Network Adapters’.
  3. Under ‘Network Adapters’ check for the wireless card installed on your system.
  4. Right click on the wireless card available and click on ‘Uninstall’.
  5. Restart the system and check if you are able to connect to the wireless network.

    Please let us know if this helps.


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