Hi raju.asalam,
Please post the screen shot of device manager by expanding 'Network Adapters' category, so that I can review the exact status of the system.
Steps to post a screen shot:
- Open 'Device Manager' and expand the 'Network Adapters'
- Click on 'Prtscn' key on the keyboard.
- Open the Mspaint program and paste the screen shot there and save the file
- Click on 'Use rich formatting' on the reply page
- Click on Insert picture button and click on browse button to the path where you saved the screenshot of device manager
- Click on insert button when you see a green uploaded sign near the browse button
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag on a private message so I may access your system records and give you the direct link for the driver. You could also click on Start Conversation to send a private message.
Please reply for any further questions.
